After Sales Service | Vimat Windows and Doors

After Sales Service

Are you experiencing problems with one of our products? Our dedicated After Sales Service team is here to help you with service requests, whether it’s for a repair or a replacement.

There are 2 ways to contact our After Sales Service:

1 - By telephone, during office hours, at 1-877-477-1141, ext. 2059. If no one is available to answer, please feel free to leave a message and one of our after sales service team professionals will call you back.

2- By email, by completing the form below.

Please note that it usually takes us 24 to 48 hours to respond to a request during busy periods, either by phone or by email (excluding weekends, statutory holidays and the construction holiday).


We are available during the Construction Holidays!

Our stores will be closed for the Construction Holidays, from Friday, July 19th at noon to Monday, August 5th at 9am.

However, our representatives will be available to meet you by appointment at home, or at a store, to assess your needs for replacing windows and doors.

To make an appointment, please complete the free estimate form on our website, or call 514-828-1226.